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Massage Envy
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Sales & Customer Service Associate
Massage Envy
Massage Envy Bayside, NY
$66k-92k (estimate)
Other | Consumer Services 11 Months Ago
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Massage Envy is Hiring a Sales & Customer Service Associate Near Bayside, NY

Overview

Where Better Careers Begin!Massage Envy Baysdie, 38-03 Bell Blvd, Bayside, New York 11361

Do you have a passion for helping others? At the Massage Envy Bayside franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

  • Competitive base pay of $15 to $18( Full time)/ hour plus bonuses and commissions
  • Matching 401(k)
  • Paid time off for full time and part time employees
  • Employee Assistance Program
  • A flexible schedule for a better work/life balance
  • In-depth product and service training
  • A free massage, skincare or stretch service each month
  • 10% off all products

Qualified Candidates:

  • People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isn’t the easy thing)
  • Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent
  • Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone
  • Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities
  • Great teammates who can work well with others in a fun and fast-paced environment
  • Supporters of total body care with a general knowledge of massage and skin care services
  • Day-to-Day:

    • Provide outstanding customer service and help everyone feel valued and understood
    • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
    • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
    • Help grow and retain a client base both in-person and through phone/email outreach

Salary

$15 - $18 per hour. Plus Commission Max Salary for Full time position only

Job Summary

JOB TYPE

Other

INDUSTRY

Consumer Services

SALARY

$66k-92k (estimate)

POST DATE

06/12/2023

EXPIRATION DATE

11/26/2025

WEBSITE

massageenvy.com

HEADQUARTERS

SCOTTSDALE, AZ

SIZE

15,000 - 50,000

FOUNDED

2002

TYPE

Private

CEO

STEVE BIELEWICZ

REVENUE

$500M - $1B

INDUSTRY

Consumer Services

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About Massage Envy

Massage Envy owns and operates a chain of wellness centers that provides massage therapy and skincare treatment for individuals.

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The following is the career advancement route for Sales & Customer Service Associate positions, which can be used as a reference in future career path planning. As a Sales & Customer Service Associate, it can be promoted into senior positions as a Sales Rep., Sr. (Bio-Medical Equip. & Supplies) that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales & Customer Service Associate. You can explore the career advancement for a Sales & Customer Service Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Sales&Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales&Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Sales&Customer Service Associate job description and responsibilities

Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs.

02/11/2022: Gainesville, FL

Processing and logging incoming calls into the CRM system while identifying customer needs.

02/24/2022: Pocatello, ID

Forwarding and escalating inquiries to relevant individuals and departments.

01/23/2022: New Orleans, LA

Contacting customers to give them accurate feedback on the progress of their inquiries.

02/26/2022: Norfolk, VA

Providing outstanding customer service and updating customer information as required.

03/23/2022: Petaluma, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Sales&Customer Service Associate jobs

A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

01/10/2022: Cincinnati, OH

The best CSRs are genuinely excited to help customers.

01/06/2022: Paramus, NJ

Must have knowledge to process and logg incoming calls into the CRM system.

03/11/2022: Modesto, CA

You will apply your multitasking skills by listening and speaking to customers, navigating computers, and typing call documentation simultaneously.

02/17/2022: Cleveland, OH

Attend to customer's complaint with ease and calm attitude.

04/04/2022: Phoenix, AZ

Step 3: View the best colleges and universities for Sales&Customer Service Associate.

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